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Its only a week but chrome is giving a chase to competitors for their money
Everything the search giant Google touches seems to turn to gold, from Gmail, its free web-based email service, to its latest and most ambitious project - a new internet browser, Chrome.
Google’s answer to Microsoft’s Internet Explorer web browser, Chrome may only have been released last Tuesday, but it’s already making a huge splash.
Just six days after the beta, or test, version of Chrome was launched - 1.8 per cent of all visitors to our website were using the new Google browser. What makes it more interesting is that visitors to our website are a conservative bunch - almost two-thirds are running Microsoft’s Windows XP operating system, 17 per cent use the newest version, Vista, while 9 per cent use Macs and 1 per cent run Linux. So, for such a significant number of Telegraph online readers to have jumped on the "early adopters" bandwagon and downloaded a beta version of a week-old internet browser is very telling.
Graham Jones, an internet psychologist, says this apparent "leap of faith" can be put down to the "Google Factor".
"People trust Google," he says. "They are more likely to take the risk of downloading and trying the new software if it’s made by a trusted brand. There’s also a mistrust of Microsoft. Some people feel that when they buy a Windows computer and find Internet Explorer pre-loaded, they feel compelled to use it. They feel it takes away their choice.
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"People like to feel in control, so opting for a browser from a trusted brand helps them to take back some of that control."
Google appears to be directly challenging Microsoft’s dominance of both the online and offline computing worlds.
"It challenges not just Microsoft’s Internet Explorer browser but also its Windows desktop by supporting richer web applications less dependent on standard operating systems," says Laurent Lachal, an analyst with Ovum.
Much has been made by Google of the fact that Chrome is a browser designed for a new era of internet use.
"We realised that the web had evolved from mainly simple text pages to rich, interactive applications and that we needed to completely rethink the browser," says Google. "What we really needed was not just a browser, but also a modern platform for web pages and applications, and that’s what we set out to build."
One of Chrome’s major selling points is its ability to treat each open web page as a separate "process". It also means that Chrome can handle hefty tasks usually performed by dedicated software, installed on the hard drive. Photo editing, for example, could be done through Chrome using an online service such as Google’s Picasa rather than installed software such as Adobe Photoshop. Similarly, word processing tasks could be performed through the browser, online, using the Google Docs service rather than Microsoft Word.
In short, Chrome’s sheer processing "grunt" could, in time, make it less an internet browser and more like an operating system, capable of running complex software online, accessible from any computer with an internet connection, rather than installing programs on a single machine.
And, of course, any aspirations that Google might have for its browser to become a web-based operating system represents a serious threat to the likes of Microsoft, which owes much of its success to the ubiquitous presence of the Windows operating system on millions of computers.
The early signs seem to indicate that while Chrome has a long way to go before it commands a similar slice of the market to Microsoft’s Internet Explorer, it is chipping away at its user base. Other browsers, such as Mozilla Firefox, are feeling the benefits of Google’s disruptive entry into the fray.
"Internet Explorer took the entire market share hit from Chrome," says Vince Vizzaccaro, executive vice-president of marketing for web-monitoring firm Net Applications. "The rest of the alternative browsers all had gains as well." None the less, Internet Explorer still accounts for almost three-quarters of the browser market, with Firefox taking second place with a 20 per cent share.
According to Net Applications, Chrome has taken between a 1 and 2 per cent share of the global browser market in the week since its launch. Its early success, combined with the fact that Internet Explorer has lost about 5 per cent of its market share since the start of the year, means that Google is in a strong position.
Chrome’s prospects could be boosted significantly by the launch of Android, a Google-backed operating system for mobile phones. Android is designed to bring the things people enjoy on desktop computers to a mobile device, and browsing the web is critical to that. Sergey Brin, one of Google’s co-founders, said that although Chrome was unlikely to appear on first-generation Android phones, expected soon, future versions would probably have it.
Mobile web browsing, such as with Apple’s iPhone, is the next big battlefront. If Google can translate its dominance of web search into web browsing as a whole, both on computers and on mobile devices, then Chrome could become as ubiquitous as Internet Explorer has been - in time, it could become the only software your computer needs.
August 27, 2008
iYogi – a leading provider of technical support services with horizons in the US, UK, Canada and Australia – today announced the launch of its exclusive server monitoring tools for small businesses. The new product offers integrated technology solutions to surmount the users’ unique IT support requirements thereby enabling them to derive and share information, data, enable network performance analysis, and security trends critical to plan and mana ge their set of servers – 24x7.
Uday Challu, iYogi’s CEO commented, “Holding a significant niche for itself in the computer support industry, iYogi has always known to be on the forefront of adapting breakthrough technology to exceed customer service expectations. This time we have developed a tool offering value-add functionality which will help small business customers maximize the business outcomes of IT.”
iYogi’s monitoring tool provides real time observation and monitoring solutions to ensure more robust and reliable IT support and infrastructure for small buinesses. Small Business owners also get a comprehensive assesment of their IT environment to meet technology needs with the scalability for future growth and create preventative measures based on quick analysis of network device alerts, pre-failure indicators, performance benchmark and security issues.
The new Monitoring and performance tool will provide small business with the opportunity to test all technical and non-technical aspects of their servers and help them to strengthen overall IT infrastructure. The array of services will include: Patch Management, Security Auditing, Site Inventory, Real Time Alerting Script Based Management, and Rights Management Services for all critical server issues.
“Irrespective of the business being small or large, when the consumer chooses iYogi, he leverages the potential of an elite taskforce of Microsoft Certified System Engineers and Cisco Certified Network Associates, ready to service their critical assets, using the most advanced network asset tracking and Performance monitoring”, adds Challu.
Another factor where the Company aims to distinguish itself from its competitors is product pricing. Embracing the concept of service quality, iYogi offers competitively priced technical support services at no-haggle, low prices.
As for its small business support, the Company has integrated its exclusive Monitoring and Alerting Services under one price umbrella of just $480 annually. per server i.e. $49.99 per month. The price is certainly hard to find anywhere else.
For more information on iYogi Small Business Support, visit http://www.iyogibusiness.com/
Contact Details: Company Name: iYogi Technical Services Pvt Ltd Address: iYogi Inc. 12 Desbrosses Street 3rd Floor New York, NY 10013 Toll Free no:1-800-237-3901 Work Number: 1-212-229-0901 Fax Number: 1-888-867-2715
July 25, 2008
New York, 24 July, 2008: Personal Offshoring, which is driving the next wave of India’s outsourcing success story, got a huge boost today when iYogi - a remote technical support provider from India - raised $ 9.5 million in Series B financing from SAP Ventures, a division of SAP AG, Canaan Partners and SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank.
iYogi (www.iyogi.net) delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows operating system, software applications, peripherals and multifunctional devices.
“Personal Offshoring has created new investment opportunities in India with incredible growth potential,” said Doug Higgins, partner at SAP Ventures. “It is very exciting to see companies like iYogi challenging the traditional enterprise-focused offshore-service delivery model by creating a consumer-focused, direct-to-customer personal offshore model. iYogi is one of the fastest-growing companies in this market segment, and we look forward to working with them to create India’s next success story.”
“Our focus on the customer experience has helped us achieve a 93 percent satisfaction rate across more than 50,000 customers,” said Uday Challu, CEO of iYogi. “We are delighted to have the support of three terrific investors as we increase our market share and continue to provide the best technical support experience possible for our customers.”
iYogi will use the funds to fuel its expansion into 12 new regions, including the United States, the United Kingdom and Canada, and to increase its delivery of new services including PC recovery, anti-virus/spyware, data back-up and PC optimization.
“As consumer technologies grow in sophistication, consumers will be seeking the kind of home IT support services – including remote services offered by companies such as iYogi – to help them solve their most complex problems,” said Kurt Scherf, vice president and principal analyst, Parks Associates. “In primary research, we found more than one-third of consumers are willing to pay for competent and professional remote support services, and 60% express a strong interest in software solutions – what we refer to as ‘PC Dashboards’ – that automate many basic PC performance enhancement and troubleshooting features, solving many PC-related problems before they even are noticed by end-users.”
iYogi had previously raised $3.1 million in Series A financing from Canaan Partners and SVB in April of last year. “iYogi is one of the most promising investments for Canaan Partners,” said Alok Mittal, managing director of India at Canaan Partners. “Third-party, vendor-independent technical support is an exciting new service category, witnessing explosive growth. Customers are looking beyond the traditional vendor-provided support to remote channels for better problem resolution, faster service, and greater overall satisfaction. iYogi has created an incredible value proposition and price offering for its customers that is hard to beat.”
”Several next generation outsourcing companies from India are delivering a range of personal offshoring services for individuals and small businesses in the U.S. including online tutoring, tax preparation, remote executive assistance and research services,” said Suresh Shanmugham, managing director of SVB India Capital Partners, a venture fund affiliate of Silicon Valley Bank. “iYogi has leveraged the technical skills available in India along with process expertise to scale as a global technical support provider for millions faced with increasingly complex technology”.
About SAP Ventures
SAP Ventures invests in innovative and disruptive software and services companies globally. We pursue opportunities across all stages for outstanding financial return. Our goal is to bring substantial benefit to all parties by facilitating interaction between portfolio companies and SAP and its ecosystem of customers and partners. SAP Ventures has a successful track record of building industry-leading companies by partnering with outstanding entrepreneurs and top-tier venture capital firms since 1996. For more information, visit www.sapventures.com.
About Canaan Partners
Canaan Partners is a global venture capital firm specializing in early-stage information technology and life sciences companies. Founded in 1987, Canaan Partners has $2.4 billion capital under management and has invested in more than 240 companies, completed 63 mergers and acquisitions, and brought over 50 companies public. The firm catalyzes the development of innovative mobile, Internet, CleanTech, networking, semiconductor, enterprise software and services, biotechnology and medical technologies to build next-generation market leaders. Canaan was an early investor in Acme Packet (APKT), Aperto Networks, BharatMatrimony.com, Blurb, DoubleClick (DCLK), ID Analytics, Match.com and SuccessFactors, along with dozens of other market-leading companies. Canaan is headquartered in Menlo Park, California and also has offices in Connecticut, India and Israel. For more information visit: www.canaan.com.
SVB India Capital Partners Fund and Silicon Valley Bank
SVB India Capital Partners Fund is a $54 million equity fund that is focused on Indian companies and co-invests across industries and stages with top-tier venture capital firms. Silicon Valley Bank is the premier commercial bank for emerging, growth and mature companies in the technology, life science, private equity and premium wine industries. Founded in 1983 and headquartered in Santa Clara, Calif., the company serves clients around the world through 27 U.S. offices and five international operations. Silicon Valley Bank is a member of global financial services firm SVB Financial Group, with SVB Analytics, SVB Capital, SVB Global and SVB Private Client Services. More information on the company can be found at www.svb.com.
About iYogi
iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support for $119.99 per year, iYogi now boasts more than 50,000 customers. The company employs 450 professionals servicing customers in the U.S., U.K., Canada fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.
# # #
SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
The information contained herein is subject to change without notice. iYogi shall not be liable for technical or editorial errors or omissions contained herein.
SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies. Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Contact:
Company Name:
iYogi Technical Services Pvt Ltd
Address:
iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no: 1-800-237-3901
Work Number: 1-212-229-0901
F ax Number: 1-888-867-2715
May 20, 2008
April 28, 2008
Q: What is Service Pack 3?
A: Windows XP Service Pack 3 (SP3) is the final Windows XP service pack, a collection of previously-released fixes and product enhancements, as well as a few new features that are unique to this release.
Q: Does SP3 include everything from SP1 and SP2 or do I need to install those first?
A: Though XP SP3 aggregates all of the previously-released XP fixes, Microsoft now says that you will need to install at least SP1 on XP before installing SP3. The company recommends installing SP2 first as well, though that is not required.
Q: What versions of Windows XP will work with SP3?
A: You can apply Service Pack 3 to Windows XP Home Edition, Professional Edition, Tablet PC Edition (any version), or Media Center Edition (any version).
Q: What about Windows XP Professional x64 Edition?
A: SP3 does not apply to the x64 version of Windows XP. Instead, that operating system is updated via service packs aimed at Windows Server 2003. The latest Windows 2003 service pack is SP2.
Q: Windows XP SP2 was released over three years ago. Why the delay on SP3?
A: While Microsoft is an enormous company with over 77,000 employees worldwide and over $50 billion in annual revenues, its organizational structure actually constrains which products are actively developed in some cases. For example, while a large team of developers, product managers, and program managers are involved during the ramp-up to any major OS release, Microsoft then pushes the product into its support organization for follow-up development in the form of hot-fixes, service packs, and so on. Other teams work on out-of-band updates that are typically shipped via the Web and, eventually, a new or existing team is constituted to work on the next major release and the entire process begins anew.
With Windows XP, however, Microsoft was forced to temporarily halt development on XP’s successor, Windows Vista, in order to complete XP SP2. That’s because this release, though provided to customers for free as a typical service pack, was in fact a major OS upgrade and was developed outside of the company’s support structure, a first for any service pack release. After XP SP2 was completed, the people involved with that project moved onto other things, typically Vista or Windows Server 2008.
In the case of Windows XP SP3, Microsoft simply dedicated every available employee it could to completing Windows Vista, which by that time was years behind schedule. So it’s only been since the beginning of this year that anyone turned their attention back to XP’s next and neglected service pack.
Q: What are these new features I keep hearing about?
A: Windows XP Service Pack 3 will not include any major new features, but it will include four minor new features that improve the system’s reliability and security. Contrary to reports, Microsoft has been very up-front about these functional additions for quite some time now.
These new features include:
Network Access Protection compatibility. Announced years ago, this feature allows Windows XP machines to interact with the NAP feature in Windows Server 2008. This functionality is built into the RTM version of Windows Vista as well.
Product Key-less install option. As with Windows Vista, new XP with SP3 installs can proceed without entering a product key during Setup.
Kernel Mode Cryptographics Module. A new kernel module that "encapsulates several different cryptographic algorithms," according to Microsoft.
"Black hole" router detection algorithm. XP gains the ability to ignore network routers that incorrectly drop certain kinds of network packets. This, too, is a feature of Windows Vista.
And that’s about it. Nothing dramatic, as promised.
Q: That’s it? Is there anything else?
Nothing major. Some features have actually been removed, like the taskbar-based Address Bar option.
Q: Why is Microsoft even bothering to release this update? Isn’t everyone moving to Microsoft Windows Vista?
A: Given the relative security, stability, and reliability of XP with SP2, and the subsequent release of Vista, XP SP3 may seem like a pointless update, but nothing could be further from the truth. Many businesses will roll out new XP-based PCs in the coming years, and as anyone who’s had to update an XP SP2 system can tell you, the 100+ updates that Microsoft has shipped since SP2 can be a nightmare to deploy. If you’re already running XP and have been regularly updating your systems all along, the release of XP SP3 will be a minor event. But if you have planned XP deployments in the future, look very carefully at this release and consider it the baseline for your next generation of PCs. Or, you could always consider Vista, which will of course be updated with genuine new features far longer than will XP.
Q: When will Microsoft ship XP SP3?
A: Microsoft finalized Windows XP Service Pack 3 on April 21, 2008 and will release it publicly to the Web on April 29, 2008.
Here’s the complete Windows XP SP3 release schedule:
RTM (release to manufacturing): April 21
Windows Update (optional update): April 29
Microsoft Download Center: April 29
MSDN/TechNet download: May 2
Windows XP SP3 fulfillment media (CD-based): May 19
Volume license customers download: June 1
Windows Update/Automatic Updates: June 10
source @ http://www.cubed3.com/topic/30935
April 21, 2008
For Windows loyalists, there’s no doubt that the future is bright (optimistically speaking) and the future is Vista. However, for people who cannot let go of the ageing XP, they can expect support if they invest in an emerging, new class of mobile personal computers commonly known as ULCPC (Ultra Low-cost Personal Computers).
Microsoft announced the worldwide extension of the availability of Windows XP Home
operating system support for ULCPCs. Windows XP Home for ULCPCs will be available until June 30, 2010, or for one year after general availability of the next version of Windows.
Microsoft had earlier announced that it would stop selling Windows XP completely by January 2009 (albeit postponing the stoppage by a year), and that sellers would stop bundling the old operating system with machines June onwards.
Conversely, it seems that Microsoft has realized the potential of the up-and-coming breed of ULCPCs, like the Eee PC, and has therefore decided to not withdraw the much-loved-by-some OS completely from the market. After all, it cannot allow people to have only the option of Linux on such PCs; customers loyal to the Windows brand are sure to follow.
And Microsoft cannot offer its high-configuration-hogging Vista OS for this segment because of obvious reasons, hence it has decided to stay and battle it out with Linux, which has been gaining a steady grip over the OS (Operating System) market slowly and steadily.
On the other hand, the OS business in emerging markets has been tricky for Microsoft. India being one of the top countries in such markets that has a majority of people who cannot yet seem to embrace the legality issues that encircle a pirated copy of an OS. For markets like ours, Microsoft has announced that computer makers could sell Windows XP Starter edition until June 2010.
Here’s hoping that there are further reductions in the price of this one, so our countrymen can make a wilful transition to the legal software route.
April 10, 2008
There are still consistent signs of life on the Windows XP front. The Redmond company has decided to extend the availability of Windows XP for ultra-low-cost PCs for over two more years. Until the later of June 30, 2010 or one year after the availability of Windows 7, the next iteration of the Windows operating system. The availability extension applies only to the Windows XP Home Edition.
"Customers and partners have made it clear to us that Windows is the preferred operating system for ULCPC buyers, just as it is for mainstream PC users. That’s why we are extending direct OEM sales of Windows XP Home for ULCPCs so that they can preinstall Windows on these devices through the later of June 30, 2010 or one year after the general availability of the next version of the Windows operating system. While Windows Vista provides many benefits, including an easier and more secure user experience, Windows XP Home provides an effective solution on these devices from a performance and cost perspective," stated Michael Dix, General Manager of Windows Client Product Management.
According to Microsoft, well in 2010, Windows XP SP3 will not only still survive, but will also be available alongside Windows Vista and Windows 7. However, the company stresses that the initiative is only aimed at supporting ULCPCs and its OEM partners, which otherwise would have to go with the Linux open source operating system, because Vista is not an option due to the system requirements.
"There is no plan to extend sales of other editions of Windows XP beyond June 30, 2008. We are very proud of the progress that we have made with Windows Vista over the last sixteen months. Since its launch, Windows Vista has become the fastest-selling operating system in Microsoft history, and more than 100 million Windows Vista licenses have been sold worldwide," Dix added. "Given this landscape and after consulting with our partners, apart from today’s announced extension of Windows XP Home for ULCPCs, we are maintaining the timelines we announced in September."
April 4, 2008
According to IT Pro Microsoft has done a u-turn when it comes to charging users for Vista Installation or compatibility support with regard to Vista SP1. It says that Microsoft is now "offering free support to any Windows Vista SP1 user experiencing problems."
Quoting Microsoft MVP Brandon LeBlanc, it reports "you have a variety of options you can choose for support, all of which will not cost you any support fee."
Indeed, it would appear that the Microsoft Vista support site is now offering totally free support for SP1 installation and compatibility issues be it via email, IM or telephone to anyone enquiring during US Pacific time business hours, and the offer will run for a full twelve months.
If you have a machine with Vista pre-installed, then you no longer have to go via OEM support or pay Microsoft $59 for every support request, which has to be good news all round
Microsoft has a Knowledge Base article that goes into the issue. Here are the potential reasons :
- You are already running Vista SP1.
- Vista SP1 is not yet available for the language pack for your version of Windows.
- The Windows Service Pack Blocker tool is running.
- "You tried to install Windows Vista SP1, and the installation failed with a known inconsistency in the file or registry structure." Oops, this one sounds like you have a problem.
- A problematic device driver was installed on the system when you tried to update to Vista SP1. Windows Update can detect some of these and block SP1.
- You are running a pre-release of SP1. You must uninstall it first.
- You used vLite to configure your system and removed system components required for the installation of SP1.
- You have not yet installed other prerequisite updates before SP1.
You can visit the link for advice and solutions for these problems at
microsoft technical support.
March 31, 2008
Microsoft has announced a new high-end wireless keyboard and mouse set designed to appeal to the executive.
The ultra thin keyboard has what Microsoft calls a ‘Comfort Curve’ design, which thanks to a six degree angle, encourages a more natural hand and wrist position to enhance comfort, the company says.
The keyboard sports a translucent border that Microsoft says is intended to echo the see-through borders around windows in its Microsoft Vista Support.
As well as a Windows Start button, the keyboard also features a button for direct access to Windows Vista sidebar gadgets and a Windows Live Call button to bring up your Windows Live messenger contact list. Also, a hardware zoom button lets you zoom in and out of digital pictures and maps and there’s direct access on both keyboard and mouse to Vista’s ‘Flip 3D’ feature.
The Wireless Laser Mouse 7000 employs a 1,000dpi laser and is powered by a AAA rechargeable battery. According to Microsoft’s figures, those who use rechargeable wireless mice reduce their battery consumption by 80 per cent over three years of use.
"We are thrilled to see the simplicity and beauty of the Windows Vista Aero experience conveyed in the Wireless Laser Desktop 7000," said Jeff Price, Windows Group senior director at Microsoft. "With the smoked translucent border and floating keys, this keyboard is a true extension of the dynamic design for Vista Support."
Recently Microsoft has dropped the price of Vista to encourage end users and businesses to upgrade.
March 12, 2008
SENIOR Microsoft staff complained about misleading advertising and Windows Vista incompatibility issues in a series of embarrassing emails made public during a court case.
In the emails, published online by The New York Times, corporate vice president for Windows product management Mike Nash said he "got burned" after purchasing a notebook computer advertised as "Vista Capable" that was incapable of running the full version of the operating system.
Even more embarrassingly, Microsoft chief operating officer Jon A Shirley chose not to upgrade one of his computers to Vista after discovering it was not compatible with several of his peripheral devices including a printer and two scanners.
Microsoft Certified Technical Support for Microsoft Windows vista, Microsoft Windows XP
Microsoft staff also discussed a decision to lower Vista’s hardware requirements to encourage sales, with one manager warning the move would result in "a complete tragedy".
In one email sent to senior Microsoft staff including general manager for Windows Brad Brooks, Mr Nash said he had wound up with a "$2100 email machine" after buying a notebook that was incapable of running the full version of Windows Vista.
"Are we seeing this from a lot of customers?" Mr Nash asked in the email.
"I know that I chose my laptop (a Sony TX770P) because it had the vista (sic) logo and was pretty disappointed that it not only wouldn’t run Glass, but more importantly wouldn’t run Movie Maker."
"Glass" is an internal code-name for the standard Windows Vista user interface shown in advertisements, officially called Aero. Movie Maker is a video editing program that comes with the operating system.
The messages, which reveal senior Microsoft executives suffered the same problems with Windows Vista reported by consumers, were made public as a US judge granted class-action status to a lawsuit filed against the company.
Original plaintiffs Dianne Kelley and Kenneth Hansen claimed they were mislead by stickers reading "Windows Vista Capable" when purchasing computers in 2006, as the computers in question could only run a cut-down version of the software.
Last month the suit was granted class-action status to include other customers in the US who bought a computer labelled "Windows Vista Capable" but were not informed of the fine print, the Times reported.
Conversations in the emails reveal even senior Microsoft officials were confused by the labels and were surprised to learn that computers with the sticker were not able to run Vista Aero.
One exchange between senior vice president for Windows Steven Sinofsky and Brag Goldberg, general manager for the Windows Client Product Management Group, was particularly frank.
"Is it true that Vista Ready doesn’t necessarily mean Aero capable? I got a Dell Lattitude (sic) that is Vista Ready but doesn’t have enough graphics (hardware)," Mr Sinofsky asked Mr Goldberg on July 27, 2006.
Mr Goldberg replied: "by windows vista ready do you meant the sticker on your pc that says ‘windows vista capable’. this certification means that the pc will run the basic experiences of windows vista."
He continued: "some pcs that are windows vista capable will run aero and some will not… originally we wanted to set the capable bar around aero but there are a bunch of reasons why we had to back off."
Mr Sinofsky replied: "I was in bestbuy (sic) listening to people and can tell you this one did not come clear to customers. We set ourselves up."
In an earlier email staff discussed negative feedback from retail chain Wal-Mart over the labels.
"Wal-Mart was very vocal today regarding the Windows Vista Capable messaging. They are extremely disappointed in the fact that standards were lowered and feel like customer confusion will ensue," wrote sales manager Robin Leonard on February 23.
"They would like to see Microsoft reconsider the program and allow for the use of 2 different logos; one that is strictly a Windows Vista Home Basic Capable, and the other Windows Vista Capable."
Steve Schiro, vice president of the home and retail division, replied: "This feedback has been consistent from all retailers around the world. We should not let consumers or retailers have to decipher what windows Vista capable means."
The class action against Microsoft is scheduled to go to trial in October.
March 4, 2008
Two weeks after it last handed a new build of Windows XP Service Pack 3 (SP3) to several thousand invitation-only testers, Microsoft Corp. today posted that version for public downloading.
"We’re broadening the availability of the release candidate in order to receive further user feedback prior to the release of Windows XP SP3," a company spokeswoman said in an e-mail Tuesday afternoon. "Windows XP SP3 RC2 was made publicly available on 26th Feb" On Feb. 7, Microsoft seeded Release Candidate 2 (RC2) with the 15,000 or so testers who had been working with SP3 for several months. At that time, the company said nothing about taking the version public.
Be there we will take the review in next post regarding Microsoft Windows XP SP3 RC2 Release
March 3, 2008
Microsoft Corporation has slashed the price of some versions of Microsoft Windows Vista, the software maker said late Thursday.
The move from Microsoft Corporation came a day after court filings revealed internal dissent over which Windows XP computers would be considered capable of running the new operating system _ and a feeling on at least one executive’s part that the company had "botched" the marketing of computers as "Vista Capable."
Only copies of the year-old operating system that are sold in boxes directly to consumers are affected by the price slash not the versions pre-loaded on personal computers. The cuts will range from 20 percent to 48 percent.
The reductions are to coincide with the late March release of Vista Service Pack 1, a collection of security fixes and other improvements.
Microsoft said the new prices will apply to the Home Premium and Ultimate versions of Vista, in both their full editions and the editions that upgrade an older or more basic windows operating system.
At the launch, Microsoft was widely criticized for offering too many versions of the operating system _ including Home Basic, which didn’t have the snazzy new signature look called "Aero" _ and for setting the price too high for the high-end versions.
The question now is just how low Vista will go.
Some More related posts to the Topic
SP1 for Windows Vista shines in some areas and introduces problems in others
Microsoft Partners: We Want Vista SP1 Now
Microsoft Vista SP1 Available by Mid-March
February 25, 2008
With the computers and mobiles going globule today, a new domain of industry has started to build around and they are identified as Technical Support Services providers.
Technical support is a range of services providing assistance with computer hardware, software, or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services.
Technical support is now evolving from simple call handling into an integrated help desk. India can be considered the best to have proven its capabilities in outsourcing strategic technical services. With most Indian IT majors able to deliver services to any part of the globe, the current scenario is seeing waves of transition in tech support.
There has been a sudden surge in the number of companies providing online tech support with the reason being technological changes in products which certainly increase complexities for typical end users. They want to embrace advancements with right understanding of the product, a factor leading to steady growth of tech support services. The trend is the highest among computer savvy who look out for unique visual approach to troubleshoot their PC problems.
Opposed to this, there are many other upcoming computer support organizations which offer comprehensive online tech support and
computer repair services ranging from simple installation to advanced PC diagnostic. These services now form part of new offerings, thereby driving an innovation in tech support industry. Of these renowned names are IBM, Geeksquad,
iYogi and Firedog. The USP of these companies is their ability to move out of the background of the customer help desk function into the limelight as worthy aids for availing the best computer support at incredible prices.
February 15, 2008
Microsoft announced that Windows Server 2008, the most advanced Server operating system to date, has been released to manufacturing (RTM) and will be available to customers on March 1st, with global launch of Windows Server 2008, Visual Studio 2008 and SQL Server 2008, which will take place in Los Angeles on February 27th, 2008, and in Amman on March 11th, 2008.
Windows Server 2008 helps alleviate the pressures from rapidly changing technology, increasing costs, security concerns and expanding business needs by automating daily management tasks, tightening security, improving efficiency and increasing availability. It also offers virtualization solutions that will enable IT professionals to reduce costs, increase hardware utilization, optimize infrastructure and improver server availability.
“Building upon the strength and reliability of Windows Server 2003, Windows Server 2008 brings customers the most secure, reliable and tested version of Windows Server.”
To add to the benefits customers will be receiving from Windows Server 2008, Microsoft also announced that Microsoft Windows Vista Service Pack 1 (SP1) has been released to manufacturing and will be available to customers in March so that when combined with Windows Server 2008 customers will see a number of improvements in security, manageability, overall system performance, as well as streamlined planning and deployment.
So, finally the Windows Vista SP1 have came along with some of customers, and will be their to others will be receiving it before the end of the week, and MSDN and TechNet subscribers will receive it by the end of the month.
Many Windows customers are excited about finally getting their hands on Windows Vista’s first service pack, SP1, which promised to deliver not only bugfixes, but performance upgrades. After a slow release schedule, Microsoft picked up the pace and made plans to ship early to select customers.
One key question on Windows Vista users’ minds is exactly how does Windows post SP1 measure up against the initial copy of Windows Vista in terms of performance. In initial testing at CNET Labs, the results are in, and they are rather mixed. Testers found that while SP1 improves performance under some condition, it actually decreases performance under others. For the most part, testers concluded, few will notice the difference between the base installation and an SP1 installed system.
Vista does offer bundled updated third party drivers which do upgrade performance significantly, but most of these were already available. Customers who have kept current with Window’s Updates and their third party driver updates will find little new here, and thus will see no real performance change. Microsoft definitely can take credit in a big picture sense for providing improved performance, though, as it has been devoting considerable resources to helping third party vendors make their products better compatible with Windows, gradually improving performance over the last year.
Probably the single biggest changes in performance have to do with file copying. Windows XP used an cached I/O mode to improve write times. Windows Vista on the other hand used a slower predominately uncached I/O system. The upgrade to SP1 adds caching back into the mix, which in most cases, testers discovered, improves results. New service packs for Vista added security-related APIs to expand the use of anti-exploit technology.
On the other side of things, the SP1 update has somehow created a performance degradation in copy times to external USB 2.0 hard drives. Something is going wrong in Windows Vista SP1 during USB copies, and the issue is currently under investigation. Meanwhile Windows Vista SP1 takes a 40 to 50 percent performance hit in this type of file copies, when compared to base Windows Vista.
Testers did comment on SP1’s rather good job in delivering bug fixes. This leads to a more stable environment. Still, feelings towards SP1 will probably depend heavily on users’ expectations as it delivers a mixed bag of performance changes.
February 7, 2008
Many partners in the Microsoft (NSDQ:MSFT) galaxy are none too pleased about Redmond’s decision earlier this week to withhold downloads of Vista service pack 1 until mid-March. But after a firestorm of online protest from disaffected partners, it appears that Microsoft may consider revising its decision.
During beta testing, Microsoft says it discovered device driver glitches in systems with Vista SP1 installed, which reportedly have to do with audio drivers, graphics drivers, and network drivers being disabled after installing Vista SP1. Although the issues can be fixed by uninstalling and reinstalling the drivers — a relatively simple task for most IT professionals — Microsoft decided not to release Vista SP1 while it spends the next six weeks ironing out the problems in conjunction with its hardware partners.
Several posters on the Windows Vista Team blog have been voicing their frustrations and demanding to know why Microsoft chose not to allow them to download Vista SP1 from its Download center, TechNet, or MSDN Websites.
"I can understand and even support not releasing it immediately to Windows Update to give IT folks and developers a head start, but [don’t understand] not releasing it to the download center, MSDN, and TechNet," wrote a poster who goes by the name ‘daedalus.’
"As an IT professional, I am disappointed that Microsoft does not see the benefit in releasing [Vista SP1] as a download for IT professionals. Although six weeks is not long, it could be [a] very valuable time to test SP1 in one’s business environment," wrote poster ‘rmwestbrook’.
Andy Kretzer, director of sales and marketing at Bold Data Technology, a Fremont, Calif.-based system builder, told ChannelWeb his firm would also have appreciated the opportunity to use this time to test the SP1 RTM.
"While Vista sales have been extremely slow for us, the last thing we would want is to have a much anticipated service pack in the hands of our customers prior to being tested and evaluated by our engineers on our systems," said Kretzer.
Susan Bradley, a Microsoft Small Business Specialist partner in Fresno, Calif., believes Microsoft is making an error in judgment by not allowing testers to download Vista SP1. "What will end up happening is that SP1 will end up on BitTorrent somewhere, thus reinforcing that piracy appears to the the way to go," Bradley said.
In a Wednesday comment on the Windows Vista team blog, Nick White, a product manager with the Vista team, told disgruntled posters he plans to relay their concerns to the Vista SP1 Release team.
"I for one understand where you’re coming from and am making that case accordingly; if anything changes, we’ll announce it here on the blog," White wrote.
However, a Microsoft spokesperson wouldn’t comment on whether Microsoft may be reviewing its plans for releasing Vista SP1.
Vista SP1 remains on track for a mid-March release through Windows Update and Microsoft’s Download Center, and systems containing drivers that are known to interfere with installations of Vista SP1 won’t be able to download the update, according to the spokesperson.
February 5, 2008
Microsoft has increased security on Vista, XP and the new Server offering, according to a source.
New service packs for Vista and XP will add security-related APIs to expand the use of anti-exploit technology.
The new APIs will allow developers to call Data Execution Prevention (DEP) into their applications and will especially benefit those writing solutions running on Windows Server 2008.
A blog post from Windows revealed the step up in security, saying that they wanted more people to "opt-in to using DEP" (also known as No eXecute).
The APIs lets the program opt-in to DEP support when they are run, meaning that both users and developers gain more flexibility.
"If you support DEP but want to allow customers to disable DEP if there are serious compatibility issues, then this is the API to use," said the blog.
A recent Windows flaw was described as "highly exploitable" by security experts and could open businesses up to attack, reported Computer World.
Spyware Removal Virus Removal
A Service Pack for Microsoft Vista is awaited by the masses from a while but the wait has to be a there till March as users won’t be able to actually download it until mid-March, company officials said Monday.
During beta testing for Vista SP1, Microsoft found that some device drivers were causing problems on systems with SP1 installed. Although the issues can be fixed by uninstalling and reinstalling the drivers, Microsoft decided this would be too complicated for most users. As a result, Microsoft will spend the next month hunting for additional problematic device drivers, said David Zipkin, senior product manager in Windows Client Group.
"With drivers, we wanted to make sure when folks upgrade to Vista that they have a smooth experience," Zipkin said.
Microsoft is currently working with its hardware partners to hammer out the device driver glitches, according to Zipkin, who declined to name the partners.
In mid-March, Microsoft plans to release Vista SP1 in 5 languages — English, French, Spanish, German and Japanese — through Windows Update and the Download Center, Zipkin said, adding that Microsoft will ensure that SP1 isn’t pushed out to PCs that have the aforementioned drivers installed.
In April, Microsoft will begin auto updates of Vista SP1 to users who’ve chosen this option, and will also release the rest of the language specific versions of Vista SP1, Zipkin said.
Microsoft has handed off the final Vista SP1 bits to its OEM partners, and if testing goes well, they’ll soon begin building new PCs based on Vista SP1 images. Microsoft has also begun pressing Vista SP1 DVDs for its retail and volume licensing customers, said Zipkin.
Vista and Windows Server 2008 are closely aligned and are both very similar from an engineering point of view, with a 95 percent shared code base, said Bob Visse, senior director of marketing in the Windows Server Marketing Group.
Microsoft is working with ISV partners and hardware partners to help them build Server 2008 compatible applications. As part of this effort, Microsoft has established three tiers for ISVs to pledge their support for the Server 2008 platform, each with successively more stringent application testing requirements.
Microsoft currently has 80 ISVs in the highest tier and expects that number to jump to 225 within the next three months, said Visse, who expects the "vast majority" of Microsoft’s approximately 1000 ISV partners to extend their support for Server 2008.
News Source: Channel Web Network
When Microsoft bid $44.6bn for Yahoo on Friday the first question on everyone’s lips was: what will Google make of this? Now we have our answer…
Using the Official Google Blog, David Drummond - the company’s Senior VP of Corporate Development and Chief Legal Officer - was surprisingly defensive. In typical Google fashion, Drummond started by praising the concept of the Internet (an approach which will feed the company’s detractors who label it something of a technological hippy) before questioning the legality of the move.
"Microsoft’s hostile bid for Yahoo! raises troubling questions," Drummond explained. "This is about more than simply a financial transaction, one company taking over another. It’s about preserving the underlying principles of the Internet: openness and innovation. Could Microsoft now attempt to exert the same sort of inappropriate and illegal influence over the Internet that it did with the PC? While the Internet rewards competitive innovation, Microsoft has frequently sought to establish proprietary monopolies - and then leverage its dominance into new, adjacent markets."
Hang on, this isn’t what we were expecting! Where’s the bravado? He continued:
"Could the acquisition of Yahoo! allow Microsoft - despite its legacy of serious legal and regulatory offenses [sic] - to extend unfair practices from browsers and operating systems to the Internet? In addition, Microsoft plus Yahoo! equals an overwhelming share of instant messaging and web email accounts. And between them, the two companies operate the two most heavily trafficked portals on the Internet. Could a combination of the two take advantage of a PC software monopoly to unfairly limit the ability of consumers to freely access competitors’ email, IM, and web-based services?"
Drummond closed asking that "the merits of this proposed acquisition are examined and alternatives explored" and quite frankly, we’re rather surprised.
Riyad got it spot on in his editorial The Searchers, which addressed the takeover bid directly, when he questioned the considerable overlap between the two companies and whether "big MS feels that two struggling search strategies are somehow better than one". Personally, I suspect Google is being overly cautious here and could even stand to benefit long term as its biggest competitor is forcefully jammed inside the Redmond collective.
News Source:- Trustedreviews.com
Microsoft has offered to buy Yahoo for around $44,6bn in cash and shares, to better compete with Google in the market for online services.
Microsoft expects the market for online advertising to almost double in size over the next three years, from $40bn in 2007 to $80bn by 2010. A merger will allow it to realise economies of scale and to reduce capital costs as it addresses this market, it says.
Microsoft expects to cut costs by $1bn a year by realizing synergies with Yahoo in four areas: obtaining economies of scale as its audience increases; combining its research and development efforts with Yahoo’s to innovate faster; eliminating operational redundancy to cut costs, and pooling expertise to innovate in video and mobile.
"We see this announcement as the next major milestone in Microsoft’s company-wide transformation to embrace online services overall and to invest very successfully in search and advertising," Ballmer adds.
A merger might give Google some extra competition, but it wouldn’t unseat it as the top search provider, and it would take some time to convince advertisers that they would do better on a Microsoft-Yahoo platform over Google’s highly successful ad business, said Mark Mahaney of Citigroup.
Googles Stand on the Bid